Frequently Asked Questions
General
- I'm a new CSC user. How to get started?
- X11 remote graphics does not work
- How to get access to Puhti
- I cannot login to Puhti from NoMachine
- How to cite CSC in a paper?
- Can I still use CSC services if I'm moving abroad?
- How can I move data between CSC and my local computer?
- Disk quota exceeded
- I need a Database, where can I deploy it?
Batch jobs
- Why does my batch job fail?
- Why is my job queuing so long?
- How to estimate how much memory my job needs?
- When will my batch job run?
- How can I change which project is billed for my usage?
- Sending email when a job starts/finishes is not working
Accounts
- I cannot login. What to do?
- I forgot my CSC password. How do I get a new one?
- How to create a CSC user account?
- How can I find information about my projects?
- Who 'unknown' is using our resources
- How can I change which project is billed for my usage?
- How to configure the MyCSC Dashboard
- I have moved to a new university/organization. Can I keep my present user account and join it to some new project under the new organization?
- A foreign researcher is joining our research group as a visiting scientist. Can they receive an academic CSC user account?
Computing
- How is the computing time calculated?
- Where should I put my data?
- How can I share my data with other users?
- How do I know how much computing resources I have left?
- What directory I should use to analyse a large numbers of small files?
- How can I install my own software?
Allas
- How to move data from Puhti to Allas and vice versa?
- Can I have a personal project or bucket in Allas?
- Is it possible to move data in Allas to new project?
- Is it possible to make data in Allas read-only?
- What to do for data in Allas after project ends?
Pouta
- How to use cPouta for Remote Desktop
- How to create default network and router in a Pouta project
- How to use FGCI grid form Pouta
- How to use cPouta GPU for rendering
- How to mount my Pouta Object Storage bucket to a VM running in cPouta
- Do you offer SSL certificates?
- Can I run MPI applications on pouta?
- How fast is the Pouta network?
- Why can't I connect to my VM in Pouta?
- Can I access my CSC home/wrkdir/scratch/project directories from Pouta?
- What are volumes? How do I use them?
- Is Pouta backed up?
- How can I store data on Pouta?
- What does it cost to use Pouta?
- How to rescue a Pouta instance
Finnish Grid Infrastructure (FGI)
- What is FGI?
- How to access FGI?
- How long a grid certificate is valid?
- How to use FGCI grid form Pouta