Login to SD Connect

Prerequisites

• Access SD Connect and SD Desktop for the first time

Step by step

Due to an ongoing technical challenge, double login is required. We apologize for the complexity of this process. Please follow these steps:

1. Navigate to SD Connect. We suggest to use Google Chrome for optimal service performance, Firefox is also supported. Please, clear browser history and cookies if you have accessed the service before.
2. Choose the login method (CSC Login, Haka) and click on Login. In the new page, enter username and password, and click on Login.
3. Verify your identity with the temporary code (Multi-factor authentication); click on Continue.
4. You might now encounter an additional page stating that your account needs to go through identity verification. Please press on Proceed to continue at the bottom of the message.
5. You will now be redirected one more time to the login page. Here, please select again the login method (Haka or CSC Login) and press on Login. In the new page, add again your username and password and press on Login. After this final step, you should be able to access the service. Please, clear browser history and cookies if errors occur.

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