Contact

Technical service support requests

• Contact us through email or phone or come to our weekly user support session on Zoom
• Email: servicedesk@csc.fi
• Phone: +358 9 457 2821
• Open Monday to Friday from 8.30 a.m. to 4 p.m.

Weekly research support coffees

Does formulating your support request in writing feel cumbersome? Please consider joining our weekly research support coffee sessions on Wednesdays at 2 p.m. where you can directly discuss with our specialists!

Info-label

See here for more information and connection details.

LUMI User Support Team

Support requests pertaining to software under /appl/local/csc on LUMI should be directed to CSC Service Desk. In other LUMI-related issues, please contact the LUMI User Support Team.

How to write good support requests

• 13 point list to speed up resolving your issue

Mailing list archives

Having trouble finding an email sent to you by CSC? Browse the mailing list archives:

• puhti-users
• mahti-users
• lumi-users
• pouta-users
• rahti-users

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Last update: July 24, 2023